1.1 These terms and conditions govern the agreement between Nu Era Digital Studio, hereinafter referred to as “Company,” and the client, hereinafter referred to as “Client.”
2.1 The Company agrees to provide website design and development services as outlined in the project proposal and agreed upon by both parties. We also provide services in social media management as well design and branding.
3.1 The Company commits to delivering services in accordance with the agreed-upon timelines and specifications outlined in the project proposal.
3.2 The SLA includes, but is not limited to:
3.3 Delays caused by the Client, including late provision of necessary materials, content or feedback, may impact project timelines and are not the responsibility of the Company.
4.1 The Client agrees to pay the Company as per the payment schedule outlined in the project proposal or to ensure it is paid in full before a transfer has been made onto any domain belonging to the client.
4.2 Late payments may result in project delays and additional charges.
4.3 Any Monthly payments are to be paid by the 1st of every month. Failure to do so without a “heads-up” agreement will result in the termination of our services. The service will be terminated after 14 days.
4.4 A “heads-up” agreement is referred to a process whereby you inform the company that you will not be able to make payment by the 1st however you will pay it on an agreed future date. If payment is not made on the agree date, services will be terminated after 14 days from the 1st of the month.
5.1 Upon full payment, the Client owns the intellectual property rights to the final website design and/or any designs created for the client by the company.
5.2 The Company retains the right to showcase the completed work in its portfolio and marketing materials.
6.1 Both parties agree to maintain the confidentiality of proprietary information shared during the project.
7.1 Either party may terminate the agreement in writing if the other party breaches its obligations.
7.2 Termination by the Client may result in forfeiture of any deposits or payments made.
8.1 The Company is not liable for any loss or damage resulting from the use of the website or services.
8.2 The Client is responsible for ensuring the legality and compliance of the website content.
9.1 This agreement shall be governed by the laws of Republic of South Africa.
10.1 The Company reserves the right to update these terms and conditions with notice to the Client.
By agreeing to these terms, both parties acknowledge and accept the outlined terms and conditions for all services provided by the Company.
